Mteja360

Features Mteja360

OverviewMteja360 is a web and mobile platform for service assistance and help desks.
It uses cutting-edge technology and services to offer scalable solutions to companies of all sizes and their customers.
Mteja360 connects a brand with its customer; it empowers the customers to give raw feedback on their experience with a product or service in real-time for speedy resolution by the brand or the company.
Mteja360 ensures your concerns and issues are resolved in real-time and puts you (the customer) at the heart of the brand’s business.Value PropositionSimple and secure connections - All you need is your phone number to sign up and you are good to go.Join Brand - Access different brands and their services all on Mteja360Request services - Request for a service at any time on any day of the year.
Tap and let your service provider know what you want.Rate Services - Did you enjoy the quality of services you got from a certain brand?
Mteja360 allows you to give feedback on the quality of service you received and rate the service.Core Features of the Mobile App:Optimized Sign Up and login processes – Start engaging with your favorite brands without a hustleUser-Friendly Interface – Easy and simple to use features Real-Time notifications – Get notified anywhere, anytimeMy Personal Brands Section – Engage with your favorite brandsAll Brands Section – Explore for more brands you can engage, remember, we are all roundCustomizable User Profile – Update your profile details anytimePersonalized Requests Tracker (My Requests) – Track the progress of the issue raised and rest easyNews and Events sections – Stay updated with what’s happening to your brandsReport a Business – Unhappy with the experience offered by your Business?
Let us know how we can helpSurveys – Challenge your brand by giving them insight on your experience through surveys and help them serve you better next time.Service Ratings – Rate the quality of services offered by the brand you engaged with.